Deluxe Family

Great food and excellent service. Evangeline our server couldn’t have been more helpful.

Had a nice dinner, me and my fiancé enjoyed the food and was very happy with the service provided by Evangeline who's very accommodating - D. Tomlin😊

Atmosphere was great, food delicious and Evangeline and Akos looked after us really well - thank you!

Very pleasant stay and excellent staff in the restaurant especially Evangeline

Another good visit at this hotel. We stay around 6 times a year before/after traveling to Europe via LeShuttle. Special mention to Michelle (Reception), Breeze (Restaurant) and Lilly (Bar) for really efficient, friendly and engaging service👌

Had a lovely meal at the Restaurant and we were served by Breeze who did an excellent job. Very polite and friendly and attentive but at the same time left us to enjoy our meal.

Staff are really great ¡!!!!!!!

Great waitress really polite and well mannered. Evangeline

Evangeline was great very attentive, food was a bit slow coming out but otherwise great

I have stayed here before and will come back again but there were a few annoyances. My lock on my room door didn’t work and I was offered a different room but having unpacked I couldn’t be bothered to move. The food was okay but not wonderful considering the price charged. I ate at the bar but there was an issue with the gas. The treatments I had in the spa were great though although having taken the last slot I was ushered out quickly as they were closing up so no time to relax afterwards. The location is ideal for visiting the coast and other areas of interest. Would recommend.

Great room with all the facilities needed and lovely toileteries

Excellent bar and restaurant service. Evangeline was outstanding, ensuring that our dining service experience was on point. The hotel in general is great as we keeping coming back. Thank you and see you all soon.

Excellent customer service from Evangeline and the team in the restaurant whilst having our 28th anniversary dinner. Will come back again!!

Not expecting location to be very peaceful as between M20 and A20 making it convenient for transport but found it to be a little oasis. Also after a tip from the very helpful receptionist [not 100% sure of name, maybe Kayleigh] she pointed us in the direction of a walk close by which was perfect. One little niggle, trying get your own tea in the morning is a tedious business using the coffee machines. Wouldn't stop us coming back though.

We arrived for our spa break to be told we were the guests of the day. This meant an upgraded room with free mini bar and a voucher for a free drink each in the bar. A very nice touch which was appreciated. The room was lovely, our spa experience was great. We both gad 50 minute treatments. My wife had a facial by Lauren which she loved. My exfoliating massage was very relaxing. Dinner was great, not too busy in the restaurant and the food was very nice. Breakfast was a buffet with plenty of choice and plenty of it. Overall a really nice stay and would recommend to friends and family.

We had a lovely experience here, we had a one night spa break. Treatments and spa facilities were great. Our evening meal in the restaurant was incredible. Our server Evangeline made us feel so welcome, chatted to us and made our evening really lovely. The fillet steak was cooked to perfection. Our room is spacious and comes with all the essentials.

Dinner was very nice served by Evangeline who was polite and very helpful.

Thanks to Lily, one of the lovely staff at this hotel. Lily was always polite and friendly. She had a calm efficient manner and did her job very well, always with a smile and good conversation. She is a credit to the hotel.

Evangeline was very helpful and provided a great dinner service.

Good food and good service. The team was attentive to our needs.