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Based on 3351 Reviews

Discover our spa hotel in Kent.

Rest, relax and re-energise at our spa in Kent.  

Refresh your mind and body with a visit to our Ashford spa hotel, where you can get a range of treatments including luxury facials and deluxe 50 minute rituals.

If you'd rather just enjoy some downtime away from the hustle and bustle, step into our relaxation lounge, where you can drift away to some soothing sounds. Or enjoy some hydrotherapy with a dip in the pool. Our Kent spa is the perfect place to wash away your stresses.    

We work with Amethyst Trust and offer specialist treatments to those affected by cancer.

Guest notice: sadly, our jacuzzi is currently unavailable. Please accept our apologies for any inconvenience caused. 

ELEMIS Partner
Qualified Therapists
Tailored Treatments
Indoor Pool
Jacuzzi
Relaxation Room
Steam Room
Sauna
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Book a 1 night, 50 minute break

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The details 

Everything you need to know before your visit 

Tripadvisortestimonial Desktop
Evening meal
Great food and excellent service. Evangeline our server couldn’t have been more helpful.
Nice dinner experience
Had a nice dinner, me and my fiancé enjoyed the food and was very happy with the service provided by Evangeline who's very accommodating - D. Tomlin😊
Good food and fun!
Atmosphere was great, food delicious and Evangeline and Akos looked after us really well - thank you!
Very pleasant stay
Very pleasant stay and excellent staff in the restaurant especially Evangeline
Another good value with great service stay
Another good visit at this hotel. We stay around 6 times a year before/after traveling to Europe via LeShuttle. Special mention to Michelle (Reception), Breeze (Restaurant) and Lilly (Bar) for really efficient, friendly and engaging service👌
Very Good Service
Had a lovely meal at the Restaurant and we were served by Breeze who did an excellent job. Very polite and friendly and attentive but at the same time left us to enjoy our meal.
Evangeline
Staff are really great ¡!!!!!!!
Food, staff and vibe was perfect
Great waitress really polite and well mannered. Evangeline
Evangeline was great
Evangeline was great very attentive, food was a bit slow coming out but otherwise great
Will come back again
I have stayed here before and will come back again but there were a few annoyances. My lock on my room door didn’t work and I was offered a different room but having unpacked I couldn’t be bothered to move. The food was okay but not wonderful considering the price charged. I ate at the bar but there was an issue with the gas. The treatments I had in the spa were great though although having taken the last slot I was ushered out quickly as they were closing up so no time to relax afterwards. The location is ideal for visiting the coast and other areas of interest. Would recommend.
Business trip IOD Black Tie event
Great room with all the facilities needed and lovely toileteries
Brilliant at Ashford Int hotel
Excellent bar and restaurant service. Evangeline was outstanding, ensuring that our dining service experience was on point. The hotel in general is great as we keeping coming back. Thank you and see you all soon.
Excellent service
Excellent customer service from Evangeline and the team in the restaurant whilst having our 28th anniversary dinner. Will come back again!!
Enjoyable stay.
Not expecting location to be very peaceful as between M20 and A20 making it convenient for transport but found it to be a little oasis. Also after a tip from the very helpful receptionist [not 100% sure of name, maybe Kayleigh] she pointed us in the direction of a walk close by which was perfect. One little niggle, trying get your own tea in the morning is a tedious business using the coffee machines. Wouldn't stop us coming back though.
“guests of the day”.
We arrived for our spa break to be told we were the guests of the day. This meant an upgraded room with free mini bar and a voucher for a free drink each in the bar. A very nice touch which was appreciated. The room was lovely, our spa experience was great. We both gad 50 minute treatments. My wife had a facial by Lauren which she loved. My exfoliating massage was very relaxing. Dinner was great, not too busy in the restaurant and the food was very nice. Breakfast was a buffet with plenty of choice and plenty of it. Overall a really nice stay and would recommend to friends and family.
Relaxation perfection
We had a lovely experience here, we had a one night spa break. Treatments and spa facilities were great. Our evening meal in the restaurant was incredible. Our server Evangeline made us feel so welcome, chatted to us and made our evening really lovely. The fillet steak was cooked to perfection. Our room is spacious and comes with all the essentials.
Dinner
Dinner was very nice served by Evangeline who was polite and very helpful.
Friendly Efficient Staff
Thanks to Lily, one of the lovely staff at this hotel. Lily was always polite and friendly. She had a calm efficient manner and did her job very well, always with a smile and good conversation. She is a credit to the hotel.
Excellent food and service
Evangeline was very helpful and provided a great dinner service.
Great service and an attentive team.
Good food and good service. The team was attentive to our needs.
Rated by 3351 people

Frequently Asked Questions

Guests are invited to use the Health Club facilities on a complimentary basis during their stay, between check-in at 3pm until check-out at 11am.

Access to the facilities is subject to availability and capacity at the time of use.

Spa treatments are available at an additional charge.

If you've booked a treatment with us, you'll be given a complimentary fluffy robe and towel to use for the duration of your spa experience, and slippers/flip flops can be purchased from the spa team on arrival. Alternatively, you're welcome to bring along your own footwear. 

Our treatments are suitable for people over the age of 16. We do not provide treatments for children under 16. 

A number of our spa packages include a delicious light lunch and a glass of Prosecco. Our menu changes regularly, but please call the spa on 01233 219 988 if you'd like further information. You can also upgrade to an indulgent Afternoon Tea if you'd like an extra treat.  

Yes, you can book in for a spa day OR individual treatments. To book a spa experience, call 0330 107 1599, or book online.

Yes, you can book spa days, spa breaks and some individual treatments online or you can give us a call on 0330 107 1599.