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Based on 3351 Reviews

Our hotel

Tripadvisor logo
Based on 3351 reviews
179 Bedrooms
ELEMIS Spa
Health Club
18 Meeting Spaces
2 Dining Venues
EV Charging
Free Parking
Free WIFI
Explore the area
Ashford International, Simone Weil Avenue, Ashford, TN24 8UX
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  • Ashford Town Centre (2 miles)
  • Ashford International Train Station (2 miles)
  • Eurostar (3 miles)
  • Eurotunnel Le Shuttle (16 miles)
  • DISCOVER THE LOCAL AREA

Ashford International Hotel & Spa, Kent

A comfy bed, a soothing spa and a tasty menu - it’s all waiting for you at the Ashford International Hotel in Kent. Our four-star hotel in Ashford, which is close to London, the Kent coast and the Channel Tunnel, offers 179 spacious rooms, two stylish restaurants and some of the best leisure facilities in the area. Whether you want to host a special occasion or just unwind by yourself or with loved ones, we’ll make all your wishes come true.    

Tripadvisortestimonial Desktop
Great business trip
Great hotel. We had a wonderful waitress called Breeze and food runner called Ewan who served us in the restaurant. The food and service were brilliant.
Great place to relax and unwind
Turned up 30 minutes early and was ok to check in. Charger for EV was easy to use also Room was spacious and a few nice things we were unaware of like complimentary drinks in the mini bar. The treatments were very good we had two 50 minute treatments. Massage and facial which was brilliant. The pool area was nice and we made usage of the sauna and steam room as well as jacuzzi. This evening we went for dinner in the horizon restaurant. We were served by a young lady named Breeze who was very attentive and bubbly. Only downside is we wanted to tip her but the systems wouldn’t let her add it on Overall a great day and visit.
Evangeline
Had a fabulous stay, very clean room, very easy parking. Oh my goodness the service in the restaurant was outstanding. Evangeline was incredible, I can be quite fussy and she was so accommodating and went above and beyond to please me. Will definitely be returning.
Welcoming
Great table service quick and polite
Dinner.
We had a beautiful meal in the restaurant and we were served by Evangeline, who went above and beyond for us, i have crohns which means i’m limited to what i can eat and she was so accommodating and helpful. This made the whole experience so welcoming. The meal was lovely. Would return again.
great service
served by Evangeline. brilliant service. attentive, friendly and professional
Amazing friendly staff.
Had a great 2 night stay at the Ashford International, reception and bar staff were amazing. Shout out to Evangeline who was our waitress at dinner, very friendly and always had a smile on her face. We will definitely be back!
Overnight Spa break
We had a great spa experience with an overnight stay. Our evening meal was served to us by Evangeline who was very helpful and friendly. We both enjoyed all of the hotel facilities and will return.
Will stay here again when in the area. So handy for the tunnel too.
We eat in the restaurant and our server Evangeline was a lovely friendly and professional young lady, she knew her job very well and was very good at it, it’s so lovely to be served by such professional polite and happy staff. Good luck in the future Evangeline.
Excellent experience
We had a very comfortable stay. All the staff were professional and welcoming. Loved the evening meal. Thanks to Breeze and Alos who served us and also to Chris. Exceptional menu and quality of food. Spa was excellent. Room was clean and comfortable.
Spa Break
We booked another spa break and stayed in a Deluxe King Room. The room was lovely, although unfortunately the air conditioning wasn’t working. We contacted reception, who promptly sent the deputy manager to investigate. When he was unable to resolve the issue, he arranged for us to move to another room, which was much appreciated. Our spa treatments were carried out by Freya and Shannon, who were both fabulous and made us feel completely looked after throughout our visit. In the evening, we dined in the restaurant, where Evangeline was our server. She provided excellent service, and the food was great, as always. Breakfast the following morning was also very good and rounded off another enjoyable stay. Overall, despite the initial issue with the air conditioning, the staff’s excellent customer service ensured we had a wonderful and relaxing break. We look forward to returning.
Restaurant
Food was tasty. Evangeline gave great service.
Very nice hotel.
Very nice hotel and spa although stayed for single night for biking trip with friends. Extremely helpful staff. Rooms clean & comfortable with all the usual necessities. Restaurant was nice with good food. Excellent service from Evangeline.
Good meal
Lovely meal. The cheese board and brownie were delicious. Our server Evangeline was great, very attentive and polite!
Loved the stay and experience
I stayed at the Ashford International Hotel & Spa on Tuesday for a work-related overnight stay and had a really positive experience overall. The hotel was lovely, and the room was very comfy, well-equipped and had everything I needed. I also had dinner in the restaurant and enjoyed the meal. The food was excellent, but a special mention is needee for service from Evan. She was friendly, attentive, helpful and made the dining experience even better. She's a real credit to the team. Overall, a great stay and a special thank you to Evan for her outstanding service. A well-deserved 10/10.
Fantastic
Lovely place to relax slept really well, dinner was fantastic, Evangeline was so nice and lovely and helpful, breakfast was lovely definitely will be back and will probably stay longer.
Anna was very helpful
The staff was very Comedating and Anna was very helpful when I try to change our room we had a wonderful time
Top notch stay
We stayed as a family of 4 for the weekend. Every element of our stay was great from check in to check out. No complaints from us. A shout out to Daniel in the restaurant who was very attentive and knowledgeable. A great stay. Thanks all.
Lovely Hotel
6 night stay at Ashford-lovely Hotel, excellent service, everyone so pleasant to deal with, swimming pool was amazing
Amazing Service!
I am not one to leave lengthy reviews, but I was pleasantly surprised by the staff at this hotel, so much so I felt I had to leave a review. The staff are quite young and clearly have been very well "trained" ( - I prefer educated on how to work with customers). Every staff member we interacted with was incredibly professional, and interacted with a level of humility I found quite honestly amazing to experience in this day and age. This experience has rekindled my faith in the younger generation, I feel confident that with young adults like this showing this level of maturity that there is hope for the future of our fine nation. This team is a credit to the larger organisation that runs such a complex hotel and to whomever is educating them - Well done! The hotel itself is very clean and well kept, parking plentiful, and the food excellent.
Rated by 3351 people

Hotel information

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Checking In & Out

Check in: 3pm

Check out: 11am 

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Payment

Payment methods accepted: all major credit cards and cash. 

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Cancellation Policy

Flexible Rate: cancel for free anytime up until 4pm the day before your arrival. If you cancel after this time, you’ll be charged for your first nights stays. Other rates have different cancellation terms. 

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Gym Opening Hours

Monday - Friday: 6.30am - 9.30pm  

Saturday & Sunday: 8am - 8pm  

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Pool Opening Hours

Monday - Friday: 6.30am - 9.30pm  

Saturday & Sunday: 8am - 8pm  

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Children Swim Times

Monday - Sunday: 9am - 12pm & 4pm - 7pm 

Children must be accompanied by an adult in the pool. 

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Restaurant Opening Hours

Breakfast: Weekday 6.30am - 9.30am & Weekends 7.30am - 10.30am  

Dinner: 6.30pm - 9.30pm 

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Family Friendly

Children under 16 stay free when sharing a room with a paying adult and children aged 4 & under eat for free.

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Dog Friendly

We accept dogs for a charge of £25 per dog, per stay up to a maximum of two dogs. Dog friendly stays must be booked through our Contact Centre on 0330 107 1599. 

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