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YOUR HAPPILY EVER AFTER STARTS HERE

DELICIOUS RESTAURANT AND AFTERNOON EXPERIENCES

VERSATILE SPACES AND A DEDICATED TEAM

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Our hotel

Ashford International, Simone Weil Avenue, Ashford, TN24 8UX

WHAT3WORDS: crisis.storm.noting Telephone: 01233 219 988

Based on 3351 reviews

179 Bedrooms

ELEMIS Spa

Health Club

18 Meeting Spaces

Air Conditioning

EV Charging

Free Parking

Free WIFI

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Ashford International, Simone Weil Avenue, Ashford, TN24 8UX

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Ashford Town Centre (2 miles)
Ashford International Train Station (2 miles)
Eurostar (3 miles)
Eurotunnel Le Shuttle (16 miles)
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Ashford International Hotel & Spa, Kent

A comfy bed, a soothing spa and a tasty menu - it’s all waiting for you at the Ashford International Hotel in Kent. Our four-star hotel in Ashford, which is close to London, the Kent coast and the Channel Tunnel, offers 179 spacious rooms, two stylish restaurants and some of the best leisure facilities in the area. With air conditioning in all our bedrooms and across our public areas, you can relax no matter the season. Whether you want to host a special occasion or just unwind by yourself or with loved ones, we’ll make all your wishes come true.

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Guest Favourite

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Classic Double

Snuggle up and get comfortable in one of our Classic Double rooms. They come with a comfy bed with soft pillows, plus a bath with overhead shower.

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Classic Twin

With essential features and two comfy beds, our Classic Twin rooms are ideal for travelling companions or older kids who want their own space.

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Classic Family

Our Classic Family rooms are perfect for a relaxing family break. They feature a King-size plus a pull-out sofa bed that can accommodate two small children or one adult.

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Deluxe Double

Our Deluxe Double rooms have all the space and comfort you need for a relaxing break. They feature a double bed dressed in quality bed linen plus an en-suite bathroom.

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Deluxe King

With a super King-size bed and large-screen TV, you’re all set for a relaxing break. Our bright and airy Deluxe King rooms are conveniently located on the ground floor.

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Family Favourite

Deluxe Family

Our large Deluxe Family rooms have all the space and comfort you need for a relaxing family break. With two double beds, they’re ideal for a family of four.

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Superior Double

Our Superior Double rooms are generously sized and extremely comfortable. They feature a double bed dressed in quality bed linen, along with lots of thoughtful touches.

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Junior Suite

Bright and airy, our Junior Suites are filled with extra home comforts to make your stay truly relaxing. The main bed is super King-size, giving you ample room to stretch out.

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Hotel Favourite

Suite

Traditional in style yet filled with modern comforts, the Suite at Ashford International is designed for a truly relaxing stay featuring a King-size bed and separate seating area.

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A great stay

Breeze is more than just a waitress, with her exemplary hosting skills, warm nature and pretty smile, made the evening delightful.

Amazing and outstanding

Great food and rooms . Lovely waitress especially Breeze

Fantastic time at the Ashford Internation Holtel

Fantastic experience all round. Room was excellent and the staff friendly, helpful and happy. The food in the restaurant was first class and the service provided by Akos, Evan, Imogen and especially Breeze was excellent

Wonderful dining experience

Wonderful experience. Very welcoming. Great food, nice atmosphere. Evangeline was extremely attentive and we couldn’t have asked for more.

Five stars 🌟

It was a lovely to stay at the hotel. The dinner was loverly and excellent especially Evangeline and Imogen the staff here are so kind and happy. Evangeline and Imogen were the best of the staff at the entire time I spent there. They are so helpful and they are ready to wait if someone is stuck on a meal they want. Their dedication there jobs is phenomenal and I was flabigasted at the speed they were doing. The rooms were so clean and the beds were nice. But one of the smaller beds was a bit uncomfortable but that’s not a problem.

Girls Spa Break

Everthing was perfect, the room was very nice. The staff were friendly and helpful. Evening dinner was excellent, we all thoroughly enjoyed it. Evangeline and Akos were good hosts. I was very happy with my Spa trestment tii

Amazing experience room 121

Lovely place to stay.. to escape from a busy life. Very spacious hotel, lovely room and clean. It was a pleasure to stay nice and quiet. As soon as you enter the hotel you already feel welcomed. Great atmosphere at the reception.. lovely design of the hotel. Bar team amazing and friendly. Good variety of choice for a breakfast. Used a spa facilities, booked in for a Swedish massage felt extremely relaxed and Scarlett did an amazing job Definitely thinking of coming back in here and can fully recommend this place to others.

Courtney the best barista!

This is a shout out to Courtney who works at the Quench Bar Monday to Friday. She is amazing. Goes above and beyond every single time and makes the best oat latte. Shes friendly, knows our order off by heart and always super helpful.

Solo traveller

Great customer service, lovely food. Professional customer service received by both Evangeline and Imogen.

A good stopover hotel

Stayed a night here on our way to Eurotunnel. A lovely welcome at reception. The room was clean and adequate. We had supper in the restaurant, our waitress Evangeline was superb....friendly, attentive but not intrusive, a great asset to the hotel team. Highly recommend.

Will return!

My partner and I had such a lovely time here, it was the perfect break. Our room was spotlessly clean and the bed was so comfortable we slept brilliantly. The spa facilities were also immaculately kept, and we both enjoyed an absolutely amazing massage, exactly what we needed to unwind. Breakfast had a great selection with plenty of choice to suit everyone, and we ate dinner in the restaurant one evening where the food was delicious. A special mention to our waitresses Evangeline and Imogen, who were fantastic throughout, so friendly and attentive. We’ll definitely be coming back!

Great food! 😊

We stayed here for 4 days the quality and the service was always amazing 🤩

Friendly, helpful restaurant staff

After a 2 day drive we had an overnight stop at the Ashford International hotel. Friendly from reception onwards. As we had our dog we had dinner in lounge area. Restaurant staff very good - in particular EVANGELINE and IMOGEN who were helpful and professional, always with a friendly smile. An asset.

Great service

Evangeline was an excellent server for a group with lots of special requests. Did a great job looking after us all.

Restaurant

Me and my child had great service in the restaurant from Evangeline

Staff attentive to your needs

The lady who cleaned our room tidied up nicely and put things away neatly as well as replenishing g our fridge and refreshments , thank you . Evangelina was very hospitable at dinner and dealt with our needs well. Thanks

Business trip

Hotel good on the whole. Breakfast not up to much, rooms a bit dated and could do with plugs by the bed and fridges in rooms. But the spa is great and the dinner in the restaurant is fantastic. The evening waitresses in particular have been very helpful whilst I've been dining there all week. Imogen, Evangeline and Breeze, thank you

Lovely break

Enjoyed 2 nights and had breakfast on both mornings & dinner on the first night. Room was very clean & comfortable and had everything we needed. We were served by Evangeline in the restaurant & she was extremely polite & helpful & we all enjoyed a lovely meal, Breakfast was also lovely but slightly more hectic than at dinner . Would have liked to use the spa but found the treatments too expensive. Would definitely return.

Positive with some room for improvement

We had a lovely welcome on arrival. Dinner on the first night was a really smooth and enjoyable experience. We had a lovely waitress called Evangeline who was friendly, attentive and upbeat. The food was good quality and we didn’t have to wait long between courses. The suite that we have is clean and comfortable. The air conditioning is not working as efficiently as it should do. The shower is also quite small. Breakfast was very disappointing. The staff are not as friendly as the staff at dinner. There were no staff members to ask to order items from the menu. There was a queue for tea and coffee, with only two machines available for a large group of people. The eggs were stuck together and gloopy. There was no brown bread available for toast. I also found a long, black hair in the sausages. Disgusting. The quality of the food was really poor. Overall, the hotel seems modern and well kept. The staff have been friendly and positive, apart from the exceptions at breakfast. However, we would stay again but breakfast does need to drastically improve as it was poorer quality than a Premier Inn. We do like Q Hotels and enjoy relaxing weekends away with them.

Feedback on experience

Rooms are as described, hotel is clean and staff welcoming and friendly. Bit of confusion between booking and arrival at reception as information not correctly shared. Plenty of parking. Spa absolutely worth it, great experience there, staff encountered in spa were approachable and professional. Used the restaurant over two nights and was served by Breeze, Evangeline, Evon and Akos all very helpful and attentive. Meals were lovely and very good portion sizes. Also had an afternoon tea to celebrate my birthday and the bar staff were great in organising this. Would definitely return.

Rated by 3351 people

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Hotel information

Check in: 3pm

Check out: 11am

Payment methods accepted: all major credit cards and cash.

Flexible Rate: cancel for free anytime up until 4pm the day before your arrival. If you cancel after this time, you’ll be charged for your first nights stays. Other rates have different cancellation terms.

Monday - Friday: 6.30am - 9.30pm

Saturday & Sunday: 8am - 8pm

Monday - Friday: 6.30am - 9.30pm

Saturday & Sunday: 8am - 8pm

Monday - Sunday: 9am - 12pm & 4pm - 7pm

Children must be accompanied by an adult in the pool.

Breakfast: Weekday 6.30am - 9.30am & Weekends 7.30am - 10.30am

Dinner: 6.30pm - 9.30pm

Children under 16 stay free when sharing a room with a paying adult and children aged 4 & under eat for free.

We accept dogs for a charge of £25 per dog, per stay up to a maximum of two dogs. Dog friendly stays must be booked through our Contact Centre on 0330 107 1599.

I need to call the hotel, what's the telephone number?

Ring us on 01233 219 988 if you need anything. We're here to help!

What's the nearest train station?

Both Ashford International train Station and the Eurostar are just 1 mile away from us.

Eurotunnel Le Shuttle is about 15 miles, or 20 mins by car. Super convenient for onward connections.

What car parking facilities do you have?

Yes, we have 400 complimentary parking spaces available. Vehicle registration is required at check-in. Our car park is open, so please ensure you don't leave any valuables in your car. We also have 10 AC bays and 2 DC bays on site for charging electric vehicles.

Can I use the spa and gym if I’m staying in the hotel?

Guests are invited to use the Health Club facilities on a complimentary basis during their stay, between check-in at 3pm until check-out at 11am.

Access to the facilities is subject to availability and capacity at the time of use.

Spa treatments are available at an additional charge.

Is there a charge to use the health club facilities?

If you're staying with us, you're welcome to use the pool and health club facilities free of charge. There is an extra charge for any spa treatments. (Worth every penny, though, if you ask us!) If you're visiting our hotel just to use our facilities, you will need to pay a one-off fee of £25 per adult, £15 per student or £10 per child for all day use. Unless you have a gym membership, in which case, welcome back!

Do you have sample menus?

Yes, you can see sample menus online for dinner, as well as afternoon tea. Take a look here.

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